The AIA Certification Program
The Auto International Association (AIA) Certification Program releases the Import Parts Specialist and Master's Level Import Parts Specialist Tests
The aftermarket industry relies on excellent counterpersons to drive sales and provide quality customer service. For this reason, two new and improved import nameplate certification tests - the Import Parts Specialist and Master's Level Import Parts Specialist were released in 2009.
The program was designed to help create "real experts" in the import parts business through a process that teaches and tests a range of technical skills and knowledge needed by today's counterperson. Applicants have the opportunity to achieve Specialist level, and then Master’s level.
For more information on these two certifications, click here.