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The next PBES CONNECT event will be held in conjunction with the CIC meetings at the Red Lion Hotel on the River in Portland, OR on April 9th and 10th. Reservations can be made here: Red Lion Hotel on the River / Jantzen Beach Reservations: 1-800-733-5466 (CIC Rate: $117.00) The PBES Connect Reception will be held on Wednesday the 9th from 5:30-6:30.

2014 PBES Conference
The single best place to interact with peers and vendors is at the annual PBES Spring Conference. This year PBES is holding the 2014 conference, CROSSROADS: Which Direction Are You Taking, at the Baltimore, MD, Embassy Suites Hotel Baltimore - Inner Harbor, from May 13-15. Rates are $149.00 a night for single/double room, plus tax. Hotel reservations can be made by contacting the hotel directly at 1-800-873-6668 and reference PBES. Or you may register online at Under “special rates” enter AFM to “Group Code”. For more information contact Paul Fiore (

The preliminary schedule is as follows:

Tuesday, May 13

10 a.m. - 2 p.m.                   PBES Committee Meeting
1 p.m. - 5 p.m.                     Conference Registration
3 p.m. - 5 p.m.                     Roundtable Discussions
6 p.m. - 7 p.m.                     Welcome Reception

Wednesday, May 14

7 a.m. - 8 a.m.                     Hotel Breakfast
8 a.m. - 8:15 a.m.                Message from Chairman
8:15 a.m. - 9:45 a.m.           Competing for Today: Building for Tomorrow
9:45 a.m. - 10:15 a.m.         Break 
10:15 a.m. - 11 a.m.            CARSTAR: A Collision Repair Success Story
11 a.m. - 12 p.m.                What Does Good Jobber Performance Look Like?
12 p.m. - 1 p.m.                  Luncheon
1 p.m. - 2 p.m.                    Tools, Technologies and Techniques to Help PBE Jobbers and Their Auto
                                            Body Shop Customers Succeed in a Consolidating Market
2 p.m. - 2:30 p.m.                Break
2:30 p.m. - 4 p.m.                Attracting and Retaining Talent in Today's Market
5 p.m. - 6 p.m.                     Reception

Thursday, May 15

7 a.m. - 8 a.m.                    Hotel Breakfast
8 a.m. - 9 a.m.                    PartsTrader: Fact and Future
9 a.m. - 9:15 a.m.               Break
9:15 a.m. - 10:15 a.m.        Collision Industry Update: Trends and Game-Changers

 This year's Roundtable Discussions are:

Are You Being Affected by Distributor Consolidation in Your Area

Are You Being Affected By Body Shop Consolidation In Your Area
Customer Service from A Business Planning Point of View
 Product Diversification:  Successful New Product Sales

PBES Jobber Webinar, "Increased Shop Sales = Increased Jobber Sales" is now ready for download!

Increased Shop Sales = Increased Jobber Sales: How to Increase Your Sales by Helping Your Body Shop Customers Increase Theirs
If you missed the complimentary webinar held on June 25, 2013, you can download it now! The webinar was presented by Frank Terlep, CEO and Lead Sherpa of Summit Software and Marketing Solutions. Frank's webinar focused on how new sales and marketing tools, technologies and techniques can help auto body shop customers add $30,000 to $300,000 per year in new sales. 

Please note: in order to download the webinar, you must first visit the go2meetings site (by clicking on the first link) and download the go2meetings codec to get the video to work. Then click on the second link and download the video!

Click here first:

Click here for the webinar video second: