April 3, 2008

April 2008
National Car Care Month

April 9-11, 2008
Spring Leadership Days
Bonita Springs, Fla.

May 20-21, 2008
GAAS
Chicago, Ill.

July 14-16, 2008
Aftermarket eForumTM
Chicago, Ill.

Sept. 3-5, 2008
Fall Leadership Days
San Antonio, Texas

October 2008
Fall Car Care Month

Nov. 4-6, 2008
AAPEX
Las Vegas, Nev.


CCPN Director’s Corner

CCPN Member POS Kits Available for National Car Care Month

CCPN Repair Shop Owners Dialogue with Manufacturers

CCPN Adds Hybrid Course to Learning Center

Entries Being Accepted for Second Annual Tire Review Top Shop Awards

2008 AAPAC Committee Challenge to be Held at Spring Leadership Days

New Version of Car Care Guide Shows How to Save Gas and Drive Green

Fotios Katsardis to Discuss European Aftermarket at GAAS 2008

WELCOME NEW AAIA MEMBERS


CCPN Director’s Corner
Mitch Schneider, Schneider’s Automotive

Yesterday, Today, and Tomorrow
A lot has been written to and about the service industry over the years. I know, I’ve written a bit of it myself. But, almost all of it was written before the important role you and I play in the success of the aftermarket was duly recognized and the repair community was offered a seat at the industry table.

Perhaps the best example of the changes that have occurred since the birth of the Car Care Professionals Network (CCPN) can be found in two articles that recently appeared in Import Car, Brake & Front End and Underhood magazines. One column focused on the serious iniquities that exist between what automotive service professionals can expect to earn through a lifetime investment in tools, technology and continuous education and those realized by the other skilled trades. The second addressed the river of pain, frustration and rage that runs just under the façade of “Business As Usual.”

Before CCPN was born, these two columns would have constituted nothing more or less than another two attempts to document the state of an industry in crisis. With the birth of CCPN, they become a call to action: an outline of where to start and what needs to be done.

The ability to participate as equals in the important discussions that will frame the future of our industry: the opportunity to ensure that our wants, needs and expectations no longer go unnoticed, ensures that our tomorrows will be different than the yesterdays we have known.

The ability to share the realities we experience both at the service counter and in the service bays with our manufacturing and distribution partners is essential. This association makes that possible. In fact, members of your Board of Directors recently took those wants, needs and expectations to a meeting of aftermarket manufacturers in Orlando, Fla. The dialogue that began in Florida will continue when those manufacturers are joined by distributors and the three critical elements of the aftermarket: manufacturing, service and distribution sit down at the same time and at the same table to chart the course to a better future for all at Spring Leadership Days in April.

Our mission is to prove to you that the kind of powerful and positive change we must have to both survive and then succeed, is not only coming – it has already begun. But, we need you to keep this dialogue going! Let us know what it is you want, need and expect from your future as an automotive service professional. Share your wants, needs and expectations; your hopes and your dreams. If we don’t have your current e-mail address, send it to me at mitch.schneider@aftermarket.org and I’ll make sure you’re a part of this exciting new future.

Don’t hesitate. Nothing changes without you. Nothing changes unless or until you are ready to help facilitate that change.


CCPN Member POS Kits Available for National Car Care Month

Car Care Professionals Network (CCPN) members who have not requested their free “Be Car Care Aware” kit along with their membership can do so in time for National Car Care Month in April. The starter kit includes consumer education brochures, posters, bay banners, mirror hangers, vehicle inspection forms, an English/Spanish countermat and the very popular Car Care Guide. To order your POS kit, click here to access the order form and fax to the number provided.


CCPN Repair Shop Owners Dialogue with Manufacturers

Building on the productive dialogue between aftermarket manufacturers and repair shop owner members of the Car Care Professionals Network (CCPN) at the recent AASA Vision Conference, a repair shop/manufacturer forum will be hosted by CCPN at AAIA Spring Leadership Days, April 9-11, in Bonita Springs, Fla.

Representing CCPN at the AASA Vision Conference was:

  • Mitch Schneider, Schneider’s Automotive, Simi Valley, Calif.
  • Vic Tarasik, Vic’s Precision Automotive, The Woodlands, Texas 
  • Jeff Walter, Zimmerman’s Automotive, Mechanicsburg, Pa.
  • Mick Cipolla, Courteous Car Care, Largo, Fla.

In addition to participating in the Vision Conference, CCPN members have held valuable dialogue with members of the Automotive Warehouse Distributors Association (AWDA) during past AAIA Leadership Days. CCPN is also planning to increase its role in education and training and networking at this year’s AAPEX and is considering hosting regional symposiums for independent repair shops. Topics to be addressed at AAIA Leadership Days include shrinking margins, support for education and training, information accessibility, telematics, super warranties and environmental regulations.


CCPN Adds Hybrid Course to Learning Center

CCPN is pleased to announce the addition of a Hybrid Overview course to the CCPN Learning Center. This course will introduce you to hybrid vehicles – the design, concept and technology behind them. You will learn about the various types of hybrid vehicles, their unique components and the special safety measures and tools involved in servicing them. You will also get an overview of the hybrid makes and models available in the market, and the features of each that are important to know for vehicle servicing or customer handling. The course also features a shop activity which will guide you through a visual identification of the key components of a hybrid vehicle.

For more information about this offering or other learning center courses, visit www.aftermarket.org/learningcenter.


Entries Being Accepted for Second Annual Tire Review Top Shop Awards

Entries are now being accepted for the 2008 Tire Review Top Shop Awards presented by Ammco/Coats, which seeks to honor the “best of the best” independent tire dealers in the U.S. and Canada. Now in its second year, the contest is now officially open, and entries will be accepted until July 11, 2008. Entry forms and information will be available in each issue of Tire Review magazine through July, and via Tire Review’s Web site and Hennessy’s Web site. Dealers can nominate their own businesses, or others can nominate tire dealer businesses. The entry process is simple: those making the nomination need to provide basic information about the dealership being nominated and write a short (300-word maximum) essay explaining why that dealership should be considered.

For more information or to submit an entry, visit www.tirereviewtopshopaward.com.


2008 AAPAC Committee Challenge to be Held at Spring Leadership Days

AAIA recently announced the return of the Automotive Aftermarket Political Action Committee's (AAPAC) annual Committee Challenge to be held during Spring Leadership Days in Bonita Springs, Fla., April 9-11. The winners of the Committee Challenge will be treated to an authentic Mexican-style fiesta along San Antonio's historic River Walk the evening of Wednesday, Sept. 3, during this year's Fall Leadership Days. The winning committee and two winning segments will have the pleasure of taking part in an all inclusive fiesta, including authentic Mexican cuisine and drinks, while enjoying the atmosphere of one of Texas' most popular attractions.

The winners of the challenge this year will be the two segments and one committee with the highest average contribution per member, and only those members of the segment and the committee that have contributed to AAPAC will be eligible to participate in the dinner. Of course there are only winners in this challenge since all contributions go to strengthening the association's government affairs efforts to protect the future of the aftermarket. We hope that you will join your fellow volunteer leaders in helping to make this the biggest Committee Challenge ever. Watch for more specifics on the prize and the contest in the coming weeks.

For further questions, e-mail Ryan Carroll at ryan.carroll@aftermarket.org or call 240-333-1036.


New Version of Car Care Guide Shows How to Save Gas and Drive Green

New sections on Fuel Economy and Environmental Awareness have been added to the Car Care Guide to show consumers how to get better gas mileage and make their vehicle environmentally friendly. Published by the Car Care Council, the guide is a popular consumer give-away at repair shops and retail stores.

The Fuel Economy section covers the parts of the car that need proper maintenance in order to maximize efficiency and save money at the pump. It recommends typical service intervals and includes questions to ask the automotive repair technician.

The section on Environmental Awareness explains how motorists can do their part to protect the environment in terms of driving habits and vehicle maintenance. This section has tips on Driving Green and lists the components of a vehicle that should be routinely checked to make sure a car’s performance is as environmentally friendly as possible.

“The new sections are designed to help people better understand that the amount of gas they use is directly related to how they maintain and drive their vehicle,” said Rich White, executive director, Car Care Council. 

The Car Care Guide uses easy-to-understand everyday language, instead of technical automotive jargon, and fits easily in a glove box. The guide covers the most common preventative maintenance occasions and procedures that need to be performed to keep cars safe, dependable and efficient. It also includes descriptions of 12 major vehicle systems and parts, and a list of questions to ask when maintenance or repair procedures are being done on a car. A Car Care Checklist reminds motorists what vehicle systems need to be maintained and when service or repair should be performed.

For more information on the Car Care Council, visit www.carcare.org.


Fotios Katsardis to Discuss European Aftermarket at GAAS 2008

Fotios Katsardis, managing director, TEMOT International Autoparts GmbH, will present "Opportunities in the Changing European Aftermarket" at the 2008 Global Automotive Aftermarket Symposium (GAAS) on Tuesday, May 20 at the Hyatt Regency O'Hare in Chicago, Ill.

Katsardis, the head of Europe's largest aftermarket parts program group, will provide a brief overview of the European aftermarket structure that existed before the new block exemption took place. In addition, Katsardis will present a more detailed overview of the European aftermarket as it stands today and its future outlook. He will also address the opportunities for U.S. manufacturers and distributors to work with the European Union (EU) independent aftermarket.

Katsardis has been the managing director and CEO for TEMOT International Autoparts GmbH for the past three years. Prior to joining TEMOT, Katsardis worked in the automotive aftermarket for 12 years with Robert Bosch GmbH. He held various managerial positions with the company, including director of global accounts. For three years, he worked in the wire and construction industry as general manager for Ergon GmbH. He began his career as director of European relations for AMOCO S.A. in its lubricants business.

Born in Patras, Greece, Katsardis is a graduate of Aristotle University (Greece) with a B.A. in economics. In addition, he holds an M.A. in European economic studies from the University of Exeter (UK) and an MBA from European University (Belgium). Katsardis is fluent in English, German, Italian, Greek, French and Finnish.

For GAAS 2008 program details and registration information, visit www.globalsymposium.org.


WELCOME NEW AAIA MEMBERS

March 28 – April 3, 2008

All Transmission Parts, Portland, Ore. (AWDA)
Seneca Auto & Truck Supply of KY, Louisville, Ky.
The Hoffman Group, Portland, Ore. (AWDA)

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CCPN Facts is published bimonthly by AAIA's Communications Department. © 2008
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